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Louise & Luke’s Story

Dear Luciano

We wanted to let you know that we welcomed our beautiful baby son into the world on 23rd February. He was 15 days late so kept us waiting a while but he is absolutely perfect and we have you and your amazing team to thank for bringing this little miracle into our lives!

As you know, we have tried for a number of years to start our family and had been through a number of failed cycles with the NHS before we turned to you for assistance. At this time we had almost given up hope that it would ever happen for us, however you assured us there were other options to try and gave us the confidence to not yet give up on our dream. Throughout all our consultations you were always honest and upfront with us which we genuinely appreciated and always with a friendly and understanding manner. We never felt like ‘just another patient’ going through a process.

Your advice was always spot on and low and behold we got our first ever positive result on our first cycle with you! We were astonished and over the moon!!! All of your team – from the reception staff to Bert and his team, the nursing staff as well as your esteemed colleagues were incredibly supportive throughout the IVF process and the subsequent follow ups and we felt genuinely cared for. The response when we told you guys of our positive result was also lovely!

We will forever be grateful for the care and treatment we received with RHG and would not hesitate to recommend your services to other couples in a similar situation who may feel that they have reached the end of the road with other providers. Our world is now complete and we will never forget the role RHG played in that.

We look forward to introducing you to our son very soon!

Many thanks!

Louise & Luke

Louise & Luke's Story
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